Every SME customer can expect:
No call centres, no call queues: We guarantee to answer the phone immediately and in person during business hours.
Prompt responses: We guarantee that we will return calls, emails and requests for information from you within 24 hours.
Qualified experts: We guarantee that all your personal and business affairs are taken care of by quality affiliated associates.
Precise timing: We guarantee to advise you when you will have work finalised and presented to you, and to meet that deadline.
IRD immediacy: We guarantee to notify you of any correspondence received from the IRD, or any other reporting agencies, within 48 hours of receiving it.
Price certainty: We will quote for any work before we start so that you do not get a surprise when we send you an invoice. If there are any extra costs, we'll notify you before we do the extra work and get your approval. This way there are no unexpected bills.
Helping Kiwi businesses for over 25 years
Celebrating 25 years in business, SME Financial has now been transforming New Zealand businesses for a quarter of a century. Why has SME Financial been so successful?
A clear vision to make a genuine difference in its clients' lives and businesses
A culture of excellence with a team that is dedicated to achieving superlative results
A code of confidentiality that means its clients can trust SME implicitly
A superior level of personalised customer service - no call centre, just call and talk to one of the team
A commitment to early adoption of the latest technological advances in software and hardware
A strong belief in the way that great accounting can change the world
A dedication to ongoing training and advancement for every member of our team
SME's accounting strategies create win-win situations. Our clients are happy, their businesses are thriving, and they're making more money.
You're happy, we're happy.
Because we like SME clients to be happy, before we start working with a new client, or doing a new job for an existing client, we provide a detailed fixed-price quote. This way, you know what the work will cost and there's no risk of unexpected bills at the end of the process.